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Why do people keep coming back to you? Why do they refer you, again and again, without hesitation? Why do they say, “You’re the only one I trust with this”?

It’s not about having the loudest voice in...

How to Craft Unforgettable Experiences That Leave a Lasting Impact

"Satisfied" is safe. "Loyal" is transformative.

Every business wants happy customers. But let’s be clear: happiness is not the same...

Why the Best Deals Feel Like Alignment, Not Arm-Wrestling

“Everyone loves to buy—but no one likes to be sold to.” — PeopleFlow™ Principle

The Myth of the Great Negotiator

In high-stakes business...

In the world of premium sales, where relationships drive success, a curious question emerges: Could technology actually help us be more human?

Tools That Serve, Not Replace

Think of technology li...

In today's rapidly evolving business landscape, there's a fascinating paradox at play. The more advanced our technologies become, the more valuable the authentic human connection grows (Credico, 20...

"Build your own economy - where plateaus become launchpads."

Every business journey resembles climbing a mountain. You start with enthusiasm, make steady progress, and then suddenly - you hit a...

“Upgrade, Don’t Upsell - Create an Experience They Can’t Resist”

Have you ever walked into a car dealership excited to purchase a new vehicle, only to leave feeling bombarded by endless add-ons, w...

Introduction:

What comes to your mind the moment you hear the word greed? 

Did money pop up into your mind? Most of the time people associate greed with money, we will talk about that in a second...

Introduction:

Pride, Ah - this one is a tricky one.

Are you proud of something you’ve done lately?

Depending on how this is asked it can come across as a parent scolding their child - as in “Are you ...

Introduction:

Remember when we were talking about contention a few articles back? Yes, the one that talks about how people will find a way to disagree with one another at some point or another - it i...

Introduction:

We spoke about the importance of criticism - especially the “constructive” kind

Let’s dig a little deeper.

Please note: We are going to be looking into both the giving and recei...

Introduction:

Now that we have traveled the journey of the past few articles where we spoke about what is an Organizational Assessment (OA), its importance, its focus, who are the people that make up...